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White Paper How to simplify the IT infrastructure with end-to-end automation of document processes Businesses continue to face rising pressure to cut costs and increase profitability while also improving customer satisfaction and partner relations through efficient com...

Tags: Automation, Business Structures, Esker S.A., Finance, Information Technology

Sponsored by: Esker
Date: October 2007
Esker
White Paper Document Process Automation for customer orders: A new performance perspective The Document Process Automation (DPA) market covers solutions for reducing the use of paper in order management processes or in company communications. This ID...

Tags: Esker S.A., Order Management, Performance, Process Automation

Sponsored by: Esker
Date: November 2007
Esker
White Paper Intelligent Document Automation to Increase Purchasing Process Efficiency with ERP Systems For many organizations running packaged enterprise resource planning (ERP) solutions from SAP, Oracle, PeopleSoft, JD Edwards and other vendors, purchasing processes stil...

Tags: Automation, Enterprise Resource Planning (ERP), Enterprise Software, ERP, ERP System

Sponsored by: Esker
Date: October 2007
Esker
White Paper Supply Chain Cost-Cutting Strategies: How Top Process Industry Performers Take Radically Different Actions Companies in Process Industries (including chemicals, pharmaceuticals, food & beverage, oil & gas, pulp & paper, and health & beauty aides) have had to cope with rising m...

Tags: Business Operations, Enterprise Software, Industry, Logistics, Software

Sponsored by: SAP
Date: March 2007
SAP
White Paper Hosted CRM Buyer's Guide Learn what a Hosted CRM system can do for you and understand what issues you should consider during your decision-making process. In the market for a CR...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Hosted CRM

Sponsored by: Inside CRM
Date: July 2007
Inside CRM
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Showing items 1-40 of 1772
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White Paper How to simplify the IT infrastructure with end-to-end automation of document processes Businesses continue to face rising pressure to cut costs and increase profitability while also improving customer satisfaction and partner relations through efficient com...

Tags: Automation, Business Structures, Esker S.A., Finance, Information Technology

Sponsored by: Esker
Date: October 2007
Esker
White Paper Sales Force Automation Comparison Guide Businesses of all sizes can benefit by automating all aspect of their sales processes with an SFA (Sales Force Automation) solution. But due to the sheer number of featur...

Tags: CRM, SFA, Sales Strategy, Sales Force Management, Sales Force Automation (SFA)

Sponsored by: Inside CRM
Date: May 2008
Inside CRM
White Paper On-Premise CRM Comparison Guide If your business needs the flexibility offered by an in-house CRM system, your first step should be to research offerings from some of the industry's biggest vendors. Fin...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Marketing

Sponsored by: Inside CRM
Date: May 2008
Inside CRM
White Paper Hosted CRM Buyer's Guide Learn what a Hosted CRM system can do for you and understand what issues you should consider during your decision-making process. In the market for a CR...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Hosted CRM

Sponsored by: Inside CRM
Date: July 2007
Inside CRM
White Paper Hosted CRM Vendor Comparison Guide Hosted CRM solutions make up a sizable portion of the growing CRM market. This guide breaks down the major players (Salesforce.com, RightNow Technologies, NetSuite, and O...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Hosted CRM

Sponsored by: Inside CRM
Date: January 2007
Inside CRM
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Download MIT Podcast: How Enterprise Software Drives Higher Productivity Efficiency If you are a small business or midsize company currently thinking about investing in IT, you might be wondering if it is even worth it. Download this MIT Podca...

Tags: Enterprise Software, Internet, Massachusetts Institute Of Technology, Podcasts, SAP AG

Sponsored by: SAP
Date: January 2008
SAP
White Paper Still Struggling to Reduce Call Center Costs Without Losing Customers? The Right Technologies Lead the Way Out of the Call Center Dilemma While setting their customer service strategy, some organizations have focused solely on cost reduction through outsourcing and basic automation. In the process, though, ...

Tags: Call Centers, SAP AG, Product Marketing, Marketing, It Operations

Sponsored by: SAP
Date: September 2007
SAP
White Paper CRM Without Compromise: A Strategy for Profitable Growth Investments in customer relationship management (CRM) applications have produced a broad spectrum of results. Some companies report amazing outcomes, such as dramatic inc...

Tags: Advertising & Promotion, Software, SAP AG, Marketing, Investment

Sponsored by: SAP
Date: April 2007
SAP
White Paper Sales and Operations Planning: The Key to Continuous Demand Satisfaction Find out how leading companies are designing their sales and operations planning processes to continuously monitor and meet customer demand. Through interdepartmental col...

Tags: Sales, Sales Force Management, Sales Strategy, SAP AG

Sponsored by: SAP
Date: March 2007
SAP
White Paper The Challenge to Achieve Perfect Order Management This SAP white paper explains why customer-centric, end-to-end order management is crucial to business success. It outlines the various points at which the order process ...

Tags: Order Management, SAP AG

Sponsored by: SAP
Date: June 2006
SAP
White Paper Yankee Group: Software as a Service Dramatically Improves CRM Success This Yankee Group report uncovers the voice of enterprise users so that companies can buck the CRM failure rate with a clear understanding of how new on-demand services a...

Tags: Advertising & Promotion, Software-as-a-service, Software As A Service (SaaS), Software, Sales Strategy

Sponsored by: Oracle
Date: February 2008
Oracle
White Paper Taking On Demand CRM Integration to the Next Level This white paper discusses current integration challenges facing businesses with mixed deployments and presents Oracle's vision and solution for comprehensive integration...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Integration

Sponsored by: Oracle
Date: September 2007
Oracle
White Paper Choosing the Best CRM for Your Organization CRM buyers now have a wealth of deployment options available to them, providing unprecedented flexibility, cost-efficiency and business value. This gives organizations th...

Tags: Advertising & Promotion, Application Integration, CRM, Customer Relationship Management (CRM), Enterprise Software

Sponsored by: Oracle
Date: August 2007
Oracle
White Paper CRM Your Salespeople Will Love This white paper provides a brief overview of documented CRM successes to indicate why it's so important, discusses CRM adoption problems in general, then presents a deta...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Marketing

Sponsored by: Oracle
Date: August 2007
Oracle
White Paper Accelerate Sales Velocity Inconsistent sales processes. Inaccessibility to the right information. Low sales productivity. Inaccurate sales forecasts. These are a few of the many symptoms of poor p...

Tags: Oracle Corp., Sales, Sales Force Management, Sales Strategy

Sponsored by: Oracle
Date: April 2007
Oracle
White Paper No More Limits: On Demand CRM Goes Strategic On demand is fast evolving into a more strategic, more capable CRM technology option. Today you can have the best of both worlds: a cost-friendly, easy-to-use solution wi...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Marketing

Sponsored by: Oracle
Date: February 2007
Oracle
White Paper CRM On Demand Best Practice: Delivering Actionable Insight Into Sales Sales analytics allows users to proactively and continually improve their performance by providing every member of the sales organization with the information and insight...

Tags: Best Practice, CRM, Sales, Sales Analytic, Sales Force Management

Sponsored by: Oracle
Date: January 2007
Oracle
White Paper Replicate Sales Success: Clone Your Star Salespeople If you could clone your top sales rep, would you? Find out how, in this short brief from Oracle that outlines the surefire steps and tools to achieve measurable increases...

Tags: Oracle Corp., Sales, Sales Force Management, Sales Strategy

Sponsored by: Oracle
Date: September 2006
Oracle
White Paper Best Practices for Pipeline Management This Siebel CRM OnDemand paper from Oracle focuses on common factors that impact a company's ability to effectively manage the pipeline, including: diligently forecasting...

Tags: Best Practice, Customer Relationship Management (CRM), Enterprise Software, Oracle Corp., Sales

Sponsored by: Oracle
Date: January 2004
Oracle
Training UCCXA - Cisco Unified Contact Center Express Advanced Instantly save $400 off the standard course price when you register on TechRepublic or ZDNet! Offer ends August 22, 2008.View Availab...

Tags: Best Practice, Server, Recorder, Pod, It Operations

Sponsored by: Global Knowledge
Date: January 2008
Global Knowledge
Resource Center TechRepublic Resource Pack: Taking Another Look at CRM If you're considering a CRM implementation, download this free resource pack that will give you the tools you need to determine the best CRM solution for your business. T...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Inside CRM

Sponsored by: Inside CRM
Date: July 2008
Inside CRM
Resource Center TechRepublic Resource Guide: Everything you need to know about Customer Relationship Management (CRM) This TechRepublic Resource Guide offers up the top 10+ tips everyone needs to know about Customer Relationship Management and how to provide great customer service. This ...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Inside CRM

Sponsored by: Inside CRM
Date: July 2008
Inside CRM
Resource Center TechRepublic Resource Guide: How well are you meeting your customers needs? To ensure that your relationship with clients doesn't go from content to contentious, it's worthwhile to periodically determine how well your firm is meeting their needs....

Tags: Inside CRM, Marketing, Marketing Research, TechRepublic Inc.

Sponsored by: Inside CRM
Date: July 2008
Inside CRM
White Paper TechRepublic Resource Guide: A firsthand look at successful CRM implementation CRM has become a key business paradigm for organizations seeking to cultivate and expand their customer relationships, but many implementations fail because of misconcept...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Marketing

Sponsored by: TechRepublic
Date: July 2008
TechRepublic
Case Study Microsoft Dynamics CRM Online - ProCurve Networking by HP Case Study ProCurve Networking by HP, the networking hardware division of Hewlett-Packard, is the number two Ethernet switching vendor in the world, with nearly four times the marke...

Tags: CRM, Enterprise Software, HP ProCurve, Microsoft Corp., Microsoft Dynamics

Sponsored by: Microsoft
Date: May 2008
Microsoft
Case Study Microsoft Dynamics CRM Online - 1888-TRASHIT! Case Study 1-888-TRASH-IT! wanted a CRM system that could capture, share, and use customer data specific to the company's operations to improve customer acquisition and retention. C...

Tags: Advertising & Promotion, Microsoft Dynamics CRM, Microsoft Dynamics, Microsoft Corp., Marketing

Sponsored by: Microsoft
Date: April 2008
Microsoft
White Paper Microsoft Dynamics CRM Online - The Linc Group Case Study The Linc Group is an international company that provides infrastructure and technical services to commercial and industrial facility clients. As a service business, build...

Tags: Advertising & Promotion, Microsoft Dynamics CRM, Microsoft Dynamics, Microsoft Corp., Marketing

Sponsored by: Microsoft
Date: April 2008
Microsoft
Case Study Microsoft Dynamics CRM Online - The Norris Group Case Study At California-based real estate firm The Norris Group, ten years of customer history and order data were held by an online e-mail marketing vendor. New anti-spamming rest...

Tags: Business Operations, Online Communications, Microsoft Dynamics CRM, Microsoft Dynamics, Microsoft Corp.

Sponsored by: Microsoft
Date: April 2008
Microsoft
White Paper Microsoft Dynamics CRM 4.0: Performance and Scalability - Database Scalability for the Enterprise Microsoft Dynamics CRM 4.0 demonstrated its ability to scale to support the needs of an enterprise organization with a very large customer service database. In a test bas...

Tags: Customer Relationship Management (CRM), Software, Scalability, Product Marketing, Performance

Sponsored by: Microsoft
Date: March 2008
Microsoft
White Paper Microsoft Dynamics CRM 4.0: Performance and Scalability - Bandwidth Utilization Improvements Microsoft Dynamics CRM business software is designed to help enterprise organizations achieve a 360-degree view of their customers across marketing, sales, and service. E...

Tags: Microsoft Corp., Microsoft Dynamics, Microsoft Dynamics CRM, Network, Performance

Sponsored by: Microsoft
Date: March 2008
Microsoft
White Paper Microsoft Dynamics CRM 4.0: Enterprise Performance and Scalability Microsoft Dynamics CRM 4.0 is designed to help enterprise organizations attain a 360-degree view of customers, achieve reliable user adoption, adapt quickly to business c...

Tags: Human Resources, Microsoft Corp., Microsoft Dynamics, Microsoft Dynamics CRM, Microsoft Dynamics CRM 4.0

Sponsored by: Microsoft
Date: March 2008
Microsoft
White Paper Microsoft Dynamics CRM 4.0: Performance and Scalability - User Scalability for the Enterprise Microsoft Dynamics CRM 4.0 is designed to help enterprise organizations attain a 360-degree view of customers, achieve reliable user adoption, adapt quickly to business c...

Tags: Human Resources, Microsoft Corp., Microsoft Dynamics, Microsoft Dynamics CRM, Microsoft Dynamics CRM 4.0

Sponsored by: Microsoft
Date: February 2008
Microsoft
Resource Center The wrong ERP system can be costly: Time for a check-up Enterprise Resource Management is crucial to the efficiency and productivity of any corporation. But many companies don't have ERP systems that can keep up with their con...

Tags: Enterprise Resource Management, Enterprise Resource Planning (ERP), Enterprise Software, ERP, ERP System

Sponsored by: IBM
Date: January 2008
IBM
Resource Center Find out how to "Wow" the customer while managing costs Current bank trends indicate profit margins are flat. Retaining top bank customers is becoming harder and harder. Is your financial institution ready to buck this trend? ...

Tags: Bank, Financial Company, Financial Services, IBM Corp.

Sponsored by: IBM
Date: January 2008
IBM
White Paper Sales lagging behind? Learn how 200 best-in-class companies stay ahead Longer sales cycles and declining sales productivity are changing the way processes are handled and transactions are made. This Aberdeen Group white paper can help. It su...

Tags: Sales, Sales Force Management, Sales Strategy

Sponsored by: IBM
Date: July 2007
IBM
Presentation IP Connections Create the Bank Branch of the Future Rethink the way you reach your customers. Watch this IBM ForwardView Webshow to see how converged networking unifies voice, video, and data communications. You'll also le...

Tags: Corporate Communications, Product Marketing, Networking, Marketing, Management

Sponsored by: IBM
Date: May 2007
IBM
White Paper Microsoft Dynamics: Enabling Real-World SOA to connect your business vision with software Microsoft Dynamics has made investments in Web services and other Service Oriented Architecture (SOA) technologies across our product lines to help customers take a "Real...

Tags: Enterprise Software, Vision, Software, Service-Oriented Architecture (SOA), Productivity

Sponsored by: Microsoft
Date: March 2007
Microsoft
White Paper Microsoft Dynamics RoleTailored Business Productivity Microsoft believes that the key to helping businesses become more agile and productive in the global economy is to empower individual workers -- giving them tools that im...

Tags: Business Operations, Strategy, Strategic Planning, Research & Development, Productivity

Sponsored by: Microsoft
Date: March 2007
Microsoft
White Paper Retail opportunities in a world of extremes: Understanding today's teens and boomers To provide insight into today's marketplace, research was conducted to examine the tendencies of two diverse segments of shoppers - baby boomers and teens. The results re...

Tags: IBM Corp., Teen

Sponsored by: IBM
Date: January 2007
IBM
White Paper Turning shoppers into advocates: The customer focused retail enterprise Today's marketplace faces unprecedented diversity, fragmentation of consumer values, and information transparency. These circumstances make it harder than ever to achieve...

Tags: Brand, Branding, Marketing

Sponsored by: IBM
Date: December 2006
IBM

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