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White Paper Document Process Automation for customer orders: A new performance perspective The Document Process Automation (DPA) market covers solutions for reducing the use of paper in order management processes or in company communications. This ID...

Tags: Esker S.A., Order Management, Performance, Process Automation

Sponsored by: Esker
Date: November 2007
Esker
White Paper Understanding and Managing Supply Chain Risk Explore new thinking on potential risk to global supply chains and how companies are adopting the statistical methods more commonly associated with finance and insurance....

Tags: Enterprise Software, SAP AG, Software, Supply Chain, Supply Chain Management (SCM)

Sponsored by: SAP
Date: November 2006
SAP
White Paper Hosted CRM Buyer's Guide Learn what a Hosted CRM system can do for you and understand what issues you should consider during your decision-making process. In the market for a CR...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Hosted CRM

Sponsored by: Inside CRM
Date: July 2007
Inside CRM
White Paper Hosted CRM Vendor Comparison Guide Hosted CRM solutions make up a sizable portion of the growing CRM market. This guide breaks down the major players (Salesforce.com, RightNow Technologies, NetSuite, and O...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Hosted CRM

Sponsored by: Inside CRM
Date: January 2007
Inside CRM
White Paper How to simplify the IT infrastructure with end-to-end automation of document processes Businesses continue to face rising pressure to cut costs and increase profitability while also improving customer satisfaction and partner relations through efficient com...

Tags: Automation, Business Structures, Esker S.A., Finance, Information Technology

Sponsored by: Esker
Date: October 2007
Esker
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White Paper Document Process Automation for customer orders: A new performance perspective The Document Process Automation (DPA) market covers solutions for reducing the use of paper in order management processes or in company communications. This ID...

Tags: Esker S.A., Order Management, Performance, Process Automation

Sponsored by: Esker
Date: November 2007
Esker
White Paper Sales Force Automation Comparison Guide Businesses of all sizes can benefit by automating all aspect of their sales processes with an SFA (Sales Force Automation) solution. But due to the sheer number of featur...

Tags: CRM, SFA, Sales Strategy, Sales Force Management, Sales Force Automation (SFA)

Sponsored by: Inside CRM
Date: May 2008
Inside CRM
White Paper On-Premise CRM Comparison Guide If your business needs the flexibility offered by an in-house CRM system, your first step should be to research offerings from some of the industry's biggest vendors. Fin...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Marketing

Sponsored by: Inside CRM
Date: May 2008
Inside CRM
White Paper Hosted CRM Vendor Comparison Guide Hosted CRM solutions make up a sizable portion of the growing CRM market. This guide breaks down the major players (Salesforce.com, RightNow Technologies, NetSuite, and O...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Hosted CRM

Sponsored by: Inside CRM
Date: January 2007
Inside CRM
White Paper Call-Center Comparison Guide Compare these VoIP call-center vendors to find the best one for your business. So, you know that a VoIP call-center enhances customer service and, in return, help...

Tags: Call Centers, VOIP, Telephony, Telecommunications, Software

Sponsored by: VoIP-News
Date: January 2008
VoIP-News
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White Paper Responding quickly to changing markets: Anticipate, Adapt, Excel Market change is relentless: ever-higher customer expectations, shrinking product life cycles, and new rivals on the scene all accelerate the pace. But small businesses a...

Tags: Agility, Marketing, Marketing Research, Microsoft Excel, Microsoft Office

Sponsored by: SAP
Date: December 2007
SAP
White Paper Still Struggling to Reduce Call Center Costs Without Losing Customers? The Right Technologies Lead the Way Out of the Call Center Dilemma While setting their customer service strategy, some organizations have focused solely on cost reduction through outsourcing and basic automation. In the process, though, ...

Tags: Call Centers, SAP AG, Product Marketing, Marketing, It Operations

Sponsored by: SAP
Date: September 2007
SAP
White Paper CRM Without Compromise: A Strategy for Profitable Growth Investments in customer relationship management (CRM) applications have produced a broad spectrum of results. Some companies report amazing outcomes, such as dramatic inc...

Tags: Advertising & Promotion, Software, SAP AG, Marketing, Investment

Sponsored by: SAP
Date: April 2007
SAP
White Paper Sales and Operations Planning: The Key to Continuous Demand Satisfaction Find out how leading companies are designing their sales and operations planning processes to continuously monitor and meet customer demand. Through interdepartmental col...

Tags: Sales, Sales Force Management, Sales Strategy, SAP AG

Sponsored by: SAP
Date: March 2007
SAP
White Paper The Challenge to Achieve Perfect Order Management This SAP white paper explains why customer-centric, end-to-end order management is crucial to business success. It outlines the various points at which the order process ...

Tags: Order Management, SAP AG

Sponsored by: SAP
Date: June 2006
SAP
White Paper Choosing the Best CRM for Your Organization CRM buyers now have a wealth of deployment options available to them, providing unprecedented flexibility, cost-efficiency and business value. This gives organizations th...

Tags: Advertising & Promotion, Application Integration, CRM, Customer Relationship Management (CRM), Enterprise Software

Sponsored by: Oracle
Date: August 2007
Oracle
White Paper CRM Your Salespeople Will Love This white paper provides a brief overview of documented CRM successes to indicate why it's so important, discusses CRM adoption problems in general, then presents a deta...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Marketing

Sponsored by: Oracle
Date: August 2007
Oracle
White Paper Accelerate Sales Velocity Inconsistent sales processes. Inaccessibility to the right information. Low sales productivity. Inaccurate sales forecasts. These are a few of the many symptoms of poor p...

Tags: Oracle Corp., Sales, Sales Force Management, Sales Strategy

Sponsored by: Oracle
Date: April 2007
Oracle
White Paper CRM On Demand Best Practice: Delivering Actionable Insight Into Sales Sales analytics allows users to proactively and continually improve their performance by providing every member of the sales organization with the information and insight...

Tags: Best Practice, CRM, Sales, Sales Analytic, Sales Force Management

Sponsored by: Oracle
Date: January 2007
Oracle
White Paper Replicate Sales Success: Clone Your Star Salespeople If you could clone your top sales rep, would you? Find out how, in this short brief from Oracle that outlines the surefire steps and tools to achieve measurable increases...

Tags: Oracle Corp., Sales, Sales Force Management, Sales Strategy

Sponsored by: Oracle
Date: September 2006
Oracle
White Paper Best Practices for Pipeline Management This Siebel CRM OnDemand paper from Oracle focuses on common factors that impact a company's ability to effectively manage the pipeline, including: diligently forecasting...

Tags: Best Practice, Customer Relationship Management (CRM), Enterprise Software, Oracle Corp., Sales

Sponsored by: Oracle
Date: January 2004
Oracle
Resource Center TechRepublic Resource Pack: Taking Another Look at CRM If you're considering a CRM implementation, download this free resource pack that will give you the tools you need to determine the best CRM solution for your business. T...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Inside CRM

Sponsored by: Inside CRM
Date: July 2008
Inside CRM
Resource Center TechRepublic Resource Guide: Everything you need to know about Customer Relationship Management (CRM) This TechRepublic Resource Guide offers up the top 10+ tips everyone needs to know about Customer Relationship Management and how to provide great customer service. This ...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Inside CRM

Sponsored by: Inside CRM
Date: July 2008
Inside CRM
Resource Center TechRepublic Resource Guide: How well are you meeting your customers needs? To ensure that your relationship with clients doesn't go from content to contentious, it's worthwhile to periodically determine how well your firm is meeting their needs....

Tags: Inside CRM, Marketing, Marketing Research, TechRepublic Inc.

Sponsored by: Inside CRM
Date: July 2008
Inside CRM
Case Study Microsoft Dynamics CRM Online - ProCurve Networking by HP Case Study ProCurve Networking by HP, the networking hardware division of Hewlett-Packard, is the number two Ethernet switching vendor in the world, with nearly four times the marke...

Tags: CRM, Enterprise Software, HP ProCurve, Microsoft Corp., Microsoft Dynamics

Sponsored by: Microsoft
Date: May 2008
Microsoft
White Paper Microsoft Dynamics CRM Online - The Linc Group Case Study The Linc Group is an international company that provides infrastructure and technical services to commercial and industrial facility clients. As a service business, build...

Tags: Advertising & Promotion, Microsoft Dynamics CRM, Microsoft Dynamics, Microsoft Corp., Marketing

Sponsored by: Microsoft
Date: April 2008
Microsoft
Case Study Microsoft Dynamics CRM Online - The Norris Group Case Study At California-based real estate firm The Norris Group, ten years of customer history and order data were held by an online e-mail marketing vendor. New anti-spamming rest...

Tags: Business Operations, Online Communications, Microsoft Dynamics CRM, Microsoft Dynamics, Microsoft Corp.

Sponsored by: Microsoft
Date: April 2008
Microsoft
Resource Center Positioning your business to win: Forecast and Demand Planning Wholesale distributors must manage inventories accurately and efficiently in order to meet customer service goals. To correctly predict consumer demand, they need invento...

Tags: Customer Relationship Management (CRM), Sales Force Management, Sales, Product Marketing, Positioning

Sponsored by: IBM
Date: January 2008
IBM
White Paper Sales lagging behind? Learn how 200 best-in-class companies stay ahead Longer sales cycles and declining sales productivity are changing the way processes are handled and transactions are made. This Aberdeen Group white paper can help. It su...

Tags: Sales, Sales Force Management, Sales Strategy

Sponsored by: IBM
Date: July 2007
IBM
Presentation IP Connections Create the Bank Branch of the Future Rethink the way you reach your customers. Watch this IBM ForwardView Webshow to see how converged networking unifies voice, video, and data communications. You'll also le...

Tags: Corporate Communications, Product Marketing, Networking, Marketing, Management

Sponsored by: IBM
Date: May 2007
IBM
White Paper Microsoft Dynamics RoleTailored Business Productivity Microsoft believes that the key to helping businesses become more agile and productive in the global economy is to empower individual workers -- giving them tools that im...

Tags: Business Operations, Strategy, Strategic Planning, Research & Development, Productivity

Sponsored by: Microsoft
Date: March 2007
Microsoft
White Paper Retail opportunities in a world of extremes: Understanding today's teens and boomers To provide insight into today's marketplace, research was conducted to examine the tendencies of two diverse segments of shoppers - baby boomers and teens. The results re...

Tags: IBM Corp., Teen

Sponsored by: IBM
Date: January 2007
IBM
White Paper Turning shoppers into advocates: The customer focused retail enterprise Today's marketplace faces unprecedented diversity, fragmentation of consumer values, and information transparency. These circumstances make it harder than ever to achieve...

Tags: Brand, Branding, Marketing

Sponsored by: IBM
Date: December 2006
IBM
White Paper CRM Done Right To operate as a "customer focused enterprise", or CFE, corporations must apply innovative approaches and resources as they grow. The "CRM Done Right" framework offers a p...

Tags: Advertising & Promotion, Corporation, CRM, Customer Relationship Management (CRM), Enterprise Software

Sponsored by: IBM
Date: April 2006
IBM
White Paper The CMO's Strategic Agenda Benchmark Report Marketing executives face a constant stream of business pressure. At the same time, customer expectations are increasing and customer satisfaction is becoming increasingl...

Tags: CMO, Marketing, Marketing Research

Sponsored by: IBM
Date: January 2006
IBM
White Paper The Future Sales Force - A Consultative Approach If your company uses a contact management or customer relationship management (CRM) system, you need to ask one additional key question. Does your CRM or contact manageme...

Tags: Contact Management, Sales, Sales Force, Sales Force Management, Sales Strategy

Sponsored by: Microsoft
Date: September 2004
Microsoft
Webcast How to Develop and Deliver an Enticing Presentation There's a lot vying for your prospect's attention during the workday - from emails and phone calls to meetings and project deadlines. This means that every second counts ...

Tags: Citrix Systems Inc., Presentation, Sales, Sales Force Management, Sales Strategy

Company: Citrix Online
Date: May 2008
Citrix Online
Case Study ProCurve Networking by HP Connects Sales Teams for Greater Efficiency ProCurve Networking by HP, the networking hardware division of Hewlett-Packard, is the number two Ethernet switching vendor in the world, with nearly four times the marke...

Tags: Enterprise Software, HP ProCurve, Microsoft Corp., Sales, Sales Force Automation (SFA)

Company: Microsoft
Date: May 2008
Microsoft
Case Study Amazing Global Improves Operational Efficiency and Business Performance With CRM Solution Atlantic Technologies wanted to create a single, global, shared system for pipeline and forecast management - available over the Web in Software-as-a-Service (SaaS) mode ...

Tags: Cloud Computing, Software As A Service (SaaS), Software, SFA, Sales Strategy

Company: Oracle
Date: May 2008
Oracle
Webcast Building a World Class Sales Machine Who wouldn't want a world class sales machine? Highly desired and equally elusive, information driven sales and streamlined business processes represent the panacea of C...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Marketing

Company: BNET
Date: April 2008
BNET
Webcast Increasing Leads with Web Conferencing There was a time when many were predicting the Internet would make sales representatives completely obsolete. We now know that just the opposite is true. With so many p...

Tags: Channel Management, Internet, Marketing, Sales, Sales Force Management

Company: BNET
Date: April 2008
BNET
Webcast Transforming Your Sales Calls into Interactive Online Demos What's the secret to effectively demonstrating a product or service to prospects anytime, anywhere without the assistance of a bottomless travel expense account? And, ass...

Tags: Citrix Systems Inc., Sales, Sales Force Management, Sales Strategy

Company: Citrix Online
Date: April 2008
Citrix Online
Case Study NBA Basketball Team Scores With Sales Force Automation Tool The Portland Trail Blazers' organization sells tickets to 41 home basketball games as well as an estimated 250 additional events per year. With professional sports, conce...

Tags: Advertising & Promotion, Team, Software, SFA, Sales Force Automation (SFA)

Company: Microsoft
Date: April 2008
Microsoft
Webcast TechNet Webcast: Windows Mobile Series: Providing Mobile Access to Corporate Data and Applications (Level 200) The presenter of this webcast provides an in-depth session on how Windows Mobile and Microsoft System Center Mobile Device Manager extend key business applications, like ...

Tags: Advertising & Promotion, Webcast, Software, Sales Force Automation (SFA), Operating Systems

Company: Microsoft Tips
Date: April 2008
Microsoft Tips
Webcast Increasing Sales Effectiveness: How Technology Can Impact Your Top Line If you're like most CEOs or Sales Executives, you're looking for ways to grow your business and outgun the competition. In this Webcast hear industry leaders talk specif...

Tags: Sales, Sales Force Management, Sales Strategy, Webcast

Company: Oracle
Date: March 2008
Oracle

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