On MP3.com: Worst MP3 Players of 2007
White Paper Reducing Risk Through Requirements-driven Quality Management: An End-To-End Approach When IT undertakes a development project, it contracts with the business which requirements will be fulfilled and when they will be delivered. No attorney would permit hi...

Tags: Hewlett-Packard Co., Information Technology, Management, Risk, Strategy

Sponsored by: Hewlett-Packard (HP)
Date: May 2007
Hewlett-Packard (HP)
White Paper How Fax Services Address Cost, Capacity and Infrastructure Issues This paper explores the benefits of fax services and is designed to help reduce or eliminate several common fax problems encountered by an enterprise, as well as to demon...

Tags: Fax

Sponsored by: Esker
Date: November 2007
Esker
White Paper Optimize the Business Outcome of SOA Today, Service-Oriented Architecture (SOA) is a mainstream IT initiative that ranks among the top priorities of CIOs. SOA dramatically improves the flexibility and adapt...

Tags: Enterprise Software, Hewlett-Packard Co., Middleware, Service-Oriented Architecture (SOA), SOA

Sponsored by: Hewlett-Packard (HP)
Date: February 2007
Hewlett-Packard (HP)
White Paper Ensuring Code Quality in Multi-threaded Applications Today, the world of software development is presented with a new challenge. To fully leverage this new class of multi-core hardware, software developers must change the w...

Tags: Development Tools, Management, Multi-core, Software, Software Development

Sponsored by: Coverity
Date: December 2007
Coverity
White Paper SOA Governance: Balancing Flexibility and Control within an SOA Service-Oriented Architecture (SOA) has become a strategic imperative for organizations today. Without a SOA strategy, you risk being outpaced and outperformed by compet...

Tags: Enterprise Software, Hewlett-Packard Co., Middleware, Service-Oriented Architecture (SOA), SOA

Sponsored by: Hewlett-Packard (HP)
Date: May 2007
Hewlett-Packard (HP)
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White Paper Document Process Automation for customer orders: A new performance perspective The Document Process Automation (DPA) market covers solutions for reducing the use of paper in order management processes or in company communications. This ID...

Tags: Esker S.A., Order Management, Performance, Process Automation

Sponsored by: Esker
Date: November 2007
Esker
White Paper How Document Process Automation Helps Businesses Improve Profitability This white paper explores automation of document-intensive business processes. It analyzes the challenges faced by businesses today who are still relying on manual docume...

Tags: Business Operations, Process Automation, Operational Planning, Managerial Accounting, Finance

Sponsored by: Esker
Date: October 2007
Esker
White Paper SOA Governance: Balancing Flexibility and Control within an SOA Service-Oriented Architecture (SOA) has become a strategic imperative for organizations today. Without a SOA strategy, you risk being outpaced and outperformed by compet...

Tags: Enterprise Software, Hewlett-Packard Co., Middleware, Service-Oriented Architecture (SOA), SOA

Sponsored by: Hewlett-Packard (HP)
Date: May 2007
Hewlett-Packard (HP)
White Paper Optimize the Business Outcome of SOA Today, Service-Oriented Architecture (SOA) is a mainstream IT initiative that ranks among the top priorities of CIOs. SOA dramatically improves the flexibility and adapt...

Tags: Enterprise Software, Hewlett-Packard Co., Middleware, Service-Oriented Architecture (SOA), SOA

Sponsored by: Hewlett-Packard (HP)
Date: February 2007
Hewlett-Packard (HP)
White Paper CRM On Demand Best Practice: Delivering Actionable Insight Into Sales Sales analytics allows users to proactively and continually improve their performance by providing every member of the sales organization with the information and insight...

Tags: Best Practice, CRM, Sales, Sales Analytic, Sales Force Management

Sponsored by: Oracle
Date: January 2007
Oracle
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White Paper FlexiCapture 8.0 Enables Business to Run at the Speed of Data In today's digital world, modern business depends largely upon the quality and timeliness with which it can respond to a daily multitude of public inquiries, consumer dem...

Tags: ABBYY USA, Business Operations, Data, Desktops, FlexiCapture 8.0

Sponsored by: ABBYY USA
Date: June 2007
ABBYY USA
White Paper Tech Truth - Time is Money: OCR Enhances Productivity for Law Firms -- Large and Small For most law firms, there aren't enough hours in the day to get all the work done and shuffling paper eats up time like nothing else. The average legal practice is burie...

Tags: ABBYY USA, Business Operations, Law Firm, Litigation, Optical Character Recognition

Sponsored by: ABBYY USA
Date: June 2007
ABBYY USA
White Paper Microsoft Dynamics CRM Online - The Linc Group Case Study The Linc Group is an international company that provides infrastructure and technical services to commercial and industrial facility clients. As a service business, build...

Tags: Advertising & Promotion, Microsoft Dynamics CRM, Microsoft Dynamics, Microsoft Corp., Marketing

Sponsored by: Microsoft
Date: April 2008
Microsoft
White Paper The Secret to Effective, No-Hassle Performance Reviews In The Secret to Effective, No-Hassle Performance Reviews, you'll learn how to eliminate the stress of performance reviews by: Simplifying your review p...

Tags: Human Resources, Performance Management, SuccessFactors Inc., Workforce Management

Sponsored by: SuccessFactors, Inc.
Date: November 2007
SuccessFactors, Inc.
White Paper 9 Critical Reasons to Automate Performance Management More and more, small and mid-sized companies are enjoying huge time and cost-saving benefits from automating their performance management and review processes. ...

Tags: Business Intelligence, Data Management, Enterprise Software, Human Resources, Performance

Sponsored by: SuccessFactors, Inc.
Date: November 2007
SuccessFactors, Inc.
White Paper 2007 Biomarker Summit findings explored In January 2007, the IBM Institute for Business Value held its third Biomarker Summit. In this white paper, you'll uncover Summit findings that detail a radical shift in ...

Tags: Business Operations, Enterprise Software, Groupware, IBM Corp., Research & Development

Sponsored by: IBM
Date: August 2007
IBM
White Paper Asserting Control, Seizing Opportunity in High Tech: Five Critical Success Factors High-tech manufacturers need integrated enterprise systems that allow them to identify and act quickly on new business opportunities. This white paper highlights five cri...

Tags: Financial Services, Marketing, Product Marketing

Sponsored by: Microsoft
Date: January 2006
Microsoft
White Paper See how retail banks can break down the barriers to innovation Retail banking has traditionally been a place where the road to innovation is blocked by numerous barriers: IT, corporate culture, operational limitations and more. But t...

Tags: Bank, Barrier, IBM Corp., Innovation, Leadership

Sponsored by: IBM
Date: June 2005
IBM
White Paper Compete more effectively by acting as your own supply chain We've heard it over and again: mid-sized manufacturers need to increase efficiencies while protecting their existing infrastructure and boosting profits. IBM can help, wi...

Tags: Enterprise Software, IBM Corp., Manufacturing, Software, Supply Chain

Sponsored by: IBM
Date: March 2005
IBM
White Paper POS vs. PC checkout systems, what's best for your business? Retail is a competitive and cost-sensitive world where businesses typically rely on individual pieces of hardware to support their operations for years. To ensure maximum...

Tags: IBM Corp., PC, Point-of-sale

Sponsored by: IBM
Date: September 2004
IBM
White Paper Facing healthcare industry challenges with IBM Middleware A summary of the climate and challenges facing the healthcare industry today. The case for transforming your healthcare organization into an on demand business. A survey ...

Tags: Benefits, Software, Middleware, Industry, IBM Corp.

Sponsored by: IBM
Date: August 2004
IBM
Webcast Understanding SOA and Business Mashups: Automate. Coordinate. Collaborate. No coding required! Featured Speaker: Tim Zonca, Master Masher and Director of Product Marketing at Serena Software Service Oriented Architecture (SOA) has been the talk of...

Tags: Enterprise Software, Mashup, Middleware, Serena Software Inc., Service-Oriented Architecture (SOA)

Sponsored by: Serena Software
Date: June 2008
Serena Software
Webcast The Business Case for Business Mashups: Help Your Organization Automate, Coordinate & Collaborate Business Mashups drive business productivity by automating and coordinating collaboration across people and systems. But how do you justify the investment? How do you exp...

Tags: Business Case, Mashup, Serena Software Inc.

Sponsored by: Serena Software
Date: May 2008
Serena Software
White Paper SharePoint: How It's Leveraged and How It Works So how do different users leverage SharePoint, and how exactly does it work? This white paper will first examine how users, managers, and network administrators view and ...

Tags: Enterprise Software, Groupware, Microsoft SharePoint, Software

Sponsored by: Global Knowledge
Date: September 2007
Global Knowledge
White Paper ITIL Version 3.0 -- What It Means to You A major overhaul of the IT Infrastructure Library (ITIL) is coming Fall 2006, and it will have a dramatic impact on the entire IT industry. ITIL v3 presents an entirely n...

Tags: Business Operations, Global Knowledge Network Inc., It Services, ITIL, Process Improvement

Sponsored by: Global Knowledge
Date: April 2006
Global Knowledge
Webcast HP Scanner and Document Management Solutions for Easy Electronic Work Flows HP can help solve your document management headaches easily and inexpensively. HP has many new products, from scanners and MFPs to archival storage, that support all of ...

Tags: Content Management, Scanners, Peripherals, Managerial Accounting, Hewlett-Packard Co.

Company: PC Connection
Date: June 2008
PC Connection
Case Study Government Agency Improves Service and Lowers Costs With Standardized CRM Solution The Welsh Assembly Government, Department for the Economy and Transport, delivers more than 200 business-related products and services to its citizenry. A survey conducte...

Tags: Advertising & Promotion, Microsoft Corp., Marketing, Government, Enterprise Software

Company: Microsoft
Date: June 2008
Microsoft
Webcast MSDN Webcast: Introduction to SharePoint Products and Technologies for .NET Developers: Workflows (Level 200) This webcast is on SharePoint Products and Technologies for Microsoft .NET developers. Workflows make it possible to implement processes that require interaction, such as...

Tags: Business Operations, Webcast, Software, Quality, Process Improvement

Company: Microsoft
Date: June 2008
Microsoft
Download Get Up To Speed: Evolution Tasks and Memos If you are familiar with the Microsoft Outlook tasks and memos client, then you will know your way around the Linux equivalent called Evolution. Evolution is a g...

Tags: Enterprise Software, Groupware, Software

Company: TechRepublic Pro
Date: May 2008
TechRepublic Pro
Case Study Junk Removal Service Finds Gold With Microsoft Dynamics CRM Online 1-888-TRASH-IT! wanted a CRM system that could capture, share, and use customer data specific to the company's operations to improve customer acquisition and retention. C...

Tags: Advertising & Promotion, Microsoft Dynamics CRM, Microsoft Dynamics, Microsoft Corp., Marketing

Company: Microsoft
Date: May 2008
Microsoft
Case Study Franchise Grows 35 Percent in 5 Months With Custom Solution Designed by IT Firm Beratung designs sophisticated, integrated IT solutions for its customers, and prides itself on cultivating long-term relationships based on trust and integrity. Beratung...

Tags: Beratung, Solution, Software, Quality, Process Improvement

Company: Microsoft
Date: May 2008
Microsoft
Case Study Kuveyt Turk Bank Eliminates Paperwork and Accelerates Human Resources Processes Kuveyt Turk Participation Bank aims to bring diligence to the interest-free banking system, and to research new fields of investment. Kuveyt Turk wanted to cut the admini...

Tags: Human Resources, Kuveyt Turk Bank

Company: Oracle
Date: May 2008
Oracle
Case Study Winn-Dixie Gets Groceries to Customers Faster by Enhancing Workload Automation and Systems Monitoring Winn-Dixie operates more than 500 stores across Florida, Alabama, Louisiana, Georgia and Mississippi in the USA. With IT playing such a critical role in the retail experi...

Tags: Automation, Computer Associates International Inc., It Operations, It service Management, Monitoring

Company: CA (Computer Associates)
Date: April 2008
CA (Computer Associates)
Download Get Up To Speed: Evolution Calendar If you are familiar with the Microsoft Outlook calendar client and want to use Linux, then you should know your way around the Linux equivalent called Evolution. Evolutio...

Tags: Enterprise Software, Groupware, Linux, Operating Systems, Software

Company: TechRepublic Pro
Date: April 2008
TechRepublic Pro
Case Study eBucks Brings Contact Center In-House and Dramatically Improves Customer Service Set up by FirstRand Bank Limited, eBucks is the country's leading multi-partner rewards program. eBucks wanted to build in-house contact center to provide the flexibility...

Tags: Call Centers, Contact Center, Customer Relationship Management (CRM), Customer Service, eBucks

Company: Oracle
Date: April 2008
Oracle
White Paper HP Open Extensibility Platform: Streamlining Paper-Intensive Business Workflows MultiFunction Peripherals (MFPs) are transforming business workflows. The initial motivator for deploying these devices in the enterprise office was cost savings from the...

Tags: Business Operations, Business Process, Fax, Hewlett-Packard Co., Operational Planning

Company: Hewlett-Packard
Date: April 2008
Hewlett-Packard
Case Study DRI Companies Leverages Flexible Workflow Tools to Automate Manual Processes and Improve Efficiency DRI Companies is a national construction firm specializing in roofing and renewable energy installations. DRI Companies wanted to implement a stable, scalable, high-perfo...

Tags: Finance, Operational Accounting, Oracle Corp., Payroll, Tool

Company: Oracle
Date: April 2008
Oracle
White Paper 2-Layer BPM: Oracle's Unique Strategy Towards Exceptional Agility and Business Process Efficiencies This CNET white paper explores the unique concept of 2-layer Business Process Management (BPM) supported by Oracle's Service-Oriented Architecture (SOA) offering, and its...

Tags: Business Operations, Strategy, Software, SOA, Service-Oriented Architecture (SOA)

Company: Oracle
Date: March 2008
Oracle
Webcast San Francisco SharePoint User Group This webcast discusses the global deployments with Sharepoint 2007 and Infonic and the workflow best practices from the field....

Tags: Enterprise Software, Groupware, Microsoft Corp., Microsoft SharePoint, Software

Company: Microsoft Tips
Date: March 2008
Microsoft Tips
Case Study Korea Food Service Corporation Installs Web-Based Ordering System for Greater Efficiency Founded in 1997 as a delivery center for McDonald's Korea, Korea Food Service Corporation (KFSC) expanded its activities to include food manufacturing and distribution. K...

Tags: Business Process Reengineering (BPR), It Operations, J.D. Edwards & Co., KFSC, Korea Food Service Corporation

Company: Oracle
Date: March 2008
Oracle
Case Study ViewWise Supports Audit Trail for Manufacturing Companies Executives come to the realization that their companies need an Electronic Document Management solution from many different angles. Some see Document Management software ...

Tags: Audit, Manufacturing, Managerial Accounting, Groupware, Finance

Company: Computhink
Date: March 2008
Computhink
Case Study A Subsidiary of a Large Mobile Telecommunications Corporation Needed to Capture Complex Business Processes to Enhance Employee Collaboration and Knowledge Sharing Because determining the requirements for a workflow process was the main bottleneck, the China Research Lab worked with IBM Global Business Services to capture eight key ...

Tags: Business Operations, Business Process, Collaboration, IBM Corp., Knowledge

Company: IBM
Date: January 2008
IBM
Case Study Through Optimization, Global Ground Transportation Provider BostonCoach Meets Demand While Improving Utilization The client wanted to improve fleet utilization while maintaining its 99% on time pickup record. A dispatch optimization system was developed that optimizes drivers' sched...

Tags: Engineering, GIS, IBM Corp., Optimization, Software

Company: IBM
Date: January 2008
IBM
Case Study A Model-Driven Business Process Integration Solution That Offers Better Tracking, Measurement and Control Capabilities Provider data load is the process of adding or terminating a healthcare provider in an insurer's networks, as well as simply updating information about a provider. At a m...

Tags: Business Operations, Corporate Insurance, Human Resources, IBM Corp., Insurance

Company: IBM
Date: January 2008
IBM
White Paper General Assembly Manufacturing Recognizing that a lack of process consistency is seriously hampering production efficiency, companies are enforcing standard processes and methodologies across their ext...

Tags: Manufacturing

Company: Siemens
Date: January 2008
Siemens

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