On CBS.com: Spock's dying words
White Paper How to simplify the IT infrastructure with end-to-end automation of document processes Businesses continue to face rising pressure to cut costs and increase profitability while also improving customer satisfaction and partner relations through efficient com...

Tags: Automation, Business Structures, Esker S.A., Finance, Information Technology

Sponsored by: Esker
Date: October 2007
Esker
White Paper Yankee Group: Exploring the Benefits of 3G Wireless Integrated into Business-Class Routers This Yankee Group Report examines how enterprises can begin capitalizing on emerging wireless technologies today by integrating 3G high-speed wireless into their c...

Tags: 3G, Benefit, Cellular Phones, Consumer Electronics, Personal Technology

Sponsored by: Sprint
Date: August 2007
Sprint
White Paper A Comprehensive Approach to Practicing ITIL Change Management Batch processing is a critical part of most enterprises. It is a foundation technology for applications including e-commerce, accounting, stock and inventory control, ent...

Tags: BMC Software Inc., Management, ITIL Change Management, ITIL, It Services

Sponsored by: BMC Software
Date: February 2007
BMC Software
Webcast Exchange 2007: Five Essential Considerations Before You Upgrade In 2008, more than 50 percent of organizations using Microsoft Exchange will upgrade to Exchange 2007. Although Exchange 2007 provides a solid foundation for corporate e-...

Tags: E-mail, MessageOne, Microsoft Exchange Server 2007, Online Communications

Sponsored by: Dell MessageOne
Date: January 2008
Dell MessageOne
White Paper Why Email Fails: Dell MessageOne Survey of Email Outages While there is no argument that email is a mission-critical application for businesses today, email continues to fail, and fail frequently. Despite large enterprise inve...

Tags: E-mail, IBM Corp., IBM Lotus Notes, Microsoft Corp., Microsoft Exchange Server

Sponsored by: Dell MessageOne
Date: July 2008
Dell MessageOne
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White Paper IDC: Running and Optimizing the Business of IT: The SAP Best Practices Approach Read this IDC report to see why the complexity and the rigidity of IT infrastructure keep IT departments focused almost exclusively on managing technology rather than ser...

Tags: Best Practice, Information Technology, International Data Corp., Management, SAP AG

Sponsored by: SAP
Date: June 2008
SAP
White Paper Run SAP Methodology: How to Implement End-to-End Solution Operations SAP has a vested interest in ensuring that every support organization can successfully run the business systems that support the business processes. With Run SAP, the SAP...

Tags: Business Operations, Business Process, Operational Planning, Run SAP, SAP AG

Sponsored by: SAP
Date: April 2008
SAP
Case Study SAP Business Transformation Study: The United Illuminating Company UI knew it required a new IT platform to address its legacy IT environment. "We selected SAP in 2002 because the solutions have flexibility and full functionality, and be...

Tags: Data Management, Human Resources, Interactive Voice Response (IVR), Payroll Solutions, Recruitment & Selection

Sponsored by: SAP
Date: December 2007
SAP
White Paper AMR Research: Enterprise Architecture Techniques for SAP Customers Enterprise architecture has rapidly matured in recent years as a business-driven technique to provide companies with the big picture needed to optimize long-term IT inves...

Tags: AMR Research, Enterprise Architecture, Management, Productivity, SAP AG

Sponsored by: SAP
Date: October 2007
SAP
Case Study SAP Business Transformation Study: Valero Energy To keep IT gridlock from impairing its growth, Valero needed a way to fit new applications into the infrastructure quickly. The only solution was a common hub for integra...

Tags: Enterprise Software, Middleware, SAP AG, Software, Web Services

Sponsored by: SAP
Date: August 2007
SAP
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White Paper Inside Business Finance - Finance and Accounting FAQ Checklist This comprehensive checklist will help you determine and prioritize which questions to ask vendors as it relates to your company. ...

Tags: Accounting, Checklist, Finance, Financial Accounting, Financial Services

Sponsored by: Inside Business Finance
Date: August 2008
Inside Business Finance
White Paper Sales Force Automation Comparison Guide Businesses of all sizes can benefit by automating all aspect of their sales processes with an SFA (Sales Force Automation) solution. But due to the sheer number of featur...

Tags: CRM, SFA, Sales Strategy, Sales Force Management, Sales Force Automation (SFA)

Sponsored by: Inside CRM
Date: May 2008
Inside CRM
White Paper On-Premise CRM Comparison Guide If your business needs the flexibility offered by an in-house CRM system, your first step should be to research offerings from some of the industry's biggest vendors. Fin...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Marketing

Sponsored by: Inside CRM
Date: May 2008
Inside CRM
White Paper Hosted CRM Buyer's Guide Learn what a Hosted CRM system can do for you and understand what issues you should consider during your decision-making process. In the market for a CR...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Hosted CRM

Sponsored by: Inside CRM
Date: July 2007
Inside CRM
White Paper Hosted CRM Vendor Comparison Guide Hosted CRM solutions make up a sizable portion of the growing CRM market. This guide breaks down the major players (Salesforce.com, RightNow Technologies, NetSuite, and O...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Hosted CRM

Sponsored by: Inside CRM
Date: January 2007
Inside CRM
White Paper Enterprise IP PBX Buyers Guide: Features and Services That Matter This Buyer's Guide covers the main features, services and requirements for enterprise class PBX systems and how to understand the differences between them. Out...

Tags: IP, Network Technology, Networking, VoIP-News, VoIP-News Buyer

Sponsored by: VoIP-News
Date: February 2008
VoIP-News
White Paper Compare IP PBX systems from leading vendors like Cisco, Nortel and Avaya This Comparison Guide features the leading PBX systems from established vendors like Siemens, Cisco, Avaya and Nortel as well as cutting edge systems from new vendors lik...

Tags: Avaya Inc., VOIP, Vendor, Telephony, Telecommunications

Sponsored by: VoIP-News
Date: February 2008
VoIP-News
White Paper Compare Top Hosted VoIP Phone Systems From Vendors like Aptela, Packet8 and Covad Research the leading hosted PBX systems from major vendors and compare the features and services that are important to you. A new phone system is a crit...

Tags: Covad Communications Group Inc., VoIP Phone, VOIP, Telephony, Telecommunications

Sponsored by: VoIP-News
Date: February 2008
VoIP-News
White Paper Premise IP-PBX Checklist Everything you'll need to know before talking with a premise-based PBX provider. This checklist organizes all of the basic information about your current situa...

Tags: Networking, PBX, Telecommunications, Telephony, VOIP

Sponsored by: VoIP-News
Date: July 2007
VoIP-News
White Paper A Comprehensive Approach to Practicing ITIL Change Management Batch processing is a critical part of most enterprises. It is a foundation technology for applications including e-commerce, accounting, stock and inventory control, ent...

Tags: BMC Software Inc., Management, ITIL Change Management, ITIL, It Services

Sponsored by: BMC Software
Date: February 2007
BMC Software
White Paper Faster, Cheaper, Safer: Improving Agility, TCO, and Security with Agentless Job Scheduling Job scheduling architectures involve deploying agent software on every system and these agents may be more expensive to install and maintain. This Enterprise Management A...

Tags: Agent, BMC Software Inc., Business Operations, It Management, It service Management

Sponsored by: BMC Software
Date: August 2006
BMC Software
White Paper Integrating and Automating Composite Applications Enterprise architects are turning to a new breed of application development - composite applications - that uses and reuses multiple components to provide a wide variety ...

Tags: BMC Software Inc., It Management, It service Management

Sponsored by: BMC Software
Date: June 2006
BMC Software
Webcast Live Webcast: Growing Your Business with CRM Smart business owners and executives already understand the importance of customer service to the long-term success of their business, but many fall short when it comes t...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Customer Service, Enterprise Software

Sponsored by: BNET
Date: September 2008
BNET
White Paper Email Management Services (EMS): Exchange 2007 Reference Architecture Microsoft Exchange Server 2007 is the latest release of the most commonly used corporate messaging platform. Exchange 2007 offers a new architectural model and major new ...

Tags: E-mail, Email Management Services, High Availability, MessageOne, Microsoft Exchange Server 2007

Sponsored by: Dell MessageOne
Date: June 2007
Dell MessageOne
Webcast Live Webcast: Save Time, Money and Manpower While Eliminating Redundancies from Your Data Backups You already know about exponential data growth, in fact you are probably experiencing it in your own environment. Digital information is doubling every 18 months. For som...

Tags: Asset Management, Backups, Business Operations, Data Backup, Operational Planning

Sponsored by: PC Connection
Date: September 2008
PC Connection
Webcast Live Webcast: Unleashing the Value of VoIP Voice over Internet Protocol, or VoIP, is fast becoming much more than just a cost-effective way of simply routing voice conversations over the Internet. Today, VoIP is ...

Tags: Networking, Rich Media, Telecommunications, Telephony, VOIP

Sponsored by: BNET
Date: September 2008
BNET
White Paper Microsoft Dynamics AX: Build a Competitive Edge for Manufacturing Plant Operations Manufacturing organizations bear the brunt of global competition. Whether your plant operations consist primarily of discrete, repetitive, build-to-order, continuous proc...

Tags: Manufacturing, Microsoft Corp., Microsoft Dynamics

Sponsored by: Microsoft
Date: June 2006
Microsoft
White Paper Manage Your Operations for Greater Profitability with Retail Chain Manager for Microsoft Dynamics AX Midsize retailers face the same inventory planning and control challenges as their larger competitors, though they typically do so with far fewer resources and less-devel...

Tags: Microsoft Corp., Microsoft Dynamics, Retail, Retail Company

Sponsored by: Microsoft
Date: January 2006
Microsoft
White Paper The Future Sales Force - A Consultative Approach If your company uses a contact management or customer relationship management (CRM) system, you need to ask one additional key question. Does your CRM or contact manageme...

Tags: Contact Management, Sales, Sales Force, Sales Force Management, Sales Strategy

Sponsored by: Microsoft
Date: September 2004
Microsoft
White Paper Document Process Automation for customer orders: A new performance perspective The Document Process Automation (DPA) market covers solutions for reducing the use of paper in order management processes or in company communications. This ID...

Tags: Esker S.A., Order Management, Performance, Process Automation

Sponsored by: Esker
Date: November 2007
Esker
White Paper Intelligent Document Automation to Increase Purchasing Process Efficiency with ERP Systems For many organizations running packaged enterprise resource planning (ERP) solutions from SAP, Oracle, PeopleSoft, JD Edwards and other vendors, purchasing processes stil...

Tags: Automation, Enterprise Resource Planning (ERP), Enterprise Software, ERP, ERP System

Sponsored by: Esker
Date: October 2007
Esker
White Paper How Document Process Automation Helps Businesses Improve Profitability This white paper explores automation of document-intensive business processes. It analyzes the challenges faced by businesses today who are still relying on manual docume...

Tags: Business Operations, Process Automation, Operational Planning, Managerial Accounting, Finance

Sponsored by: Esker
Date: October 2007
Esker
White Paper Integrating Automated Cash Collection with ERP Solutions Business processes run on input to and output from ERP solutions. Each step in a process involving a manual touch point causes friction that costs time and money. Esker D...

Tags: Business Operations, Operational Planning, Esker S.A., Esker DeliveryWare, ERP

Sponsored by: Esker
Date: July 2007
Esker
White Paper Controlling Software Complexity: The Business Case for Static Source Code Analysis Because of the increasing role software plays in almost every facet of our lives and businesses, developers are under constant pressure to perform. They are challenged to...

Tags: Analysis, Business Case, Complexity, Coverity, Management

Sponsored by: Coverity
Date: November 2007
Coverity
White Paper Fax Software and Fax Services: Making the Best Choice Fax communication presents a challenge for organizations seeking to improve business process efficiency. As fax has remained a medium of choice for business information t...

Tags: Fax, Fax Service, Software

Sponsored by: Esker
Date: July 2008
Esker
White Paper Fax Purchasing Decision: Fax Server or Fax Service? Looking for the fax delivery solution that's right for your business? This Davidson Consulting white paper compares and contrasts fax servers to fax services to h...

Tags: Fax, Fax Server, Server

Sponsored by: Esker
Date: December 2007
Esker
White Paper Sprint IPVoice Connect Fact Sheet Read this paper to see how to use a single IP connection to enable voice and Internet for quality and reliable service with a suite of advanced phone features that will m...

Tags: Internet, Smb/Sme, Sprint Communications, Telecommunications

Sponsored by: Sprint
Date: June 2008
Sprint
White Paper Reducing Total Cost of Security Ownership The cost of security should be measured not only by list price, but in the sum total of operational performance, implementation, and ongoing management costs. IT is no lo...

Tags: Human Resources, Performance, Performance Management, Security, SonicWall

Sponsored by: SonicWALL
Date: June 2008
SonicWALL
White Paper Working Green: Bottom-line Benefits of Telecommuting and Secure Remote Access Growing concern about global warming is spilling into the business world. Companies are exploring the benefits of telecommuting, allowing their employees to work remotely...

Tags: Human Resources, Remote Access, Telecommuting, Workforce Management

Sponsored by: SonicWALL
Date: February 2008
SonicWALL
Presentation Diskeeper 2008 Multimedia Tour The Diskeeper 2008 Multimedia Tour explains how file fragmentation impacts system performance and how you can determine the level of fragmentation that exists within your...

Tags: Diskeeper 2007 Multimedia Tour, Diskeeper Corp., Fragmentation, Multimedia

Sponsored by: Diskeeper
Date: January 2008
Diskeeper
Case Study IDC: Defragmentation's Hidden Value for the Enterprise How did 3 companies reduce help-desk calls and increase productivity with up to 165% ROI? IDC took an in-depth look at the savings and benefits that system software and d...

Tags: Defragmentation, Diskeeper Corp., International Data Corp.

Sponsored by: Diskeeper
Date: December 2005
Diskeeper
White Paper The ROI of Defragmenting the Windows Enterprise Why is defragmentation so important? This paper covers disk fragmentation, the problems it creates, and how that translates to lost time and productivity on a massive sca...

Tags: Defragmentation, Diskeeper Corp., Downtime, Finance, Fragmentation

Sponsored by: Diskeeper
Date: April 2003
Diskeeper
White Paper An Improved Architecture for High-Efficiency, High-Density Data Centers Data center power and cooling infrastructure worldwide wastes more than 60,000,000 megawatt-hours per year of electricity that does no useful work powering IT equipment. ...

Tags: American Power Conversion Corp., Data Center, Data Centers, Data Management, Hardware

Sponsored by: American Power Conversion (APC)
Date: April 2008
American Power Conversion (APC)
White Paper Preventing Data Corruption in the Event of an Extended Power Outage Despite advances in computer technology, power outages continue to be a major cause of PC and server downtime. Protecting computer systems with Uninterruptible Power Supp...

Tags: American Power Conversion Corp., Computer, Manufacturing, Outage, Power Management

Sponsored by: American Power Conversion (APC)
Date: December 2007
American Power Conversion (APC)
White Paper Preventive Maintenance Strategy for Data Centers In the broadening data center cost-saving and energy efficiency discussion, data center physical infrastructure preventive maintenance (PM) is sometimes neglected as an i...

Tags: Data Center, Data Centers, Data Management, Hardware, Preventive Maintenance

Sponsored by: American Power Conversion (APC)
Date: November 2007
American Power Conversion (APC)

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